Notes on the
Revocation
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
You can exercise your right of withdrawal online at cancel the contract . If you use this online feature, we will immediately send you a confirmation of receipt on a durable medium (e.g., via email) containing information about the content of the cancellation notice as well as the date and time of its receipt.
To exercise your right of withdrawal, you may contact us (Augusta-Heckenrose Werkzeugfabriken GmbH & Co. KG, Max-Planck-Straße 6–8, 71116 Gärtringen, Customer Service Phone: 033731 232312, email:kundenservice@augusta-heckenrose.de) or by providing a clear statement (e.g., a letter sent by mail or an email) of your decision to cancel this contract. You may use the attached Sample Cancellation Form You may use this form, but it is not required.
You can use the sample withdrawal form electronically. If you choose this option, we will immediately send you an email confirming receipt of your cancellation.
To comply with the cancellation period, it is sufficient for you to send notification of your intention to exercise your right of cancellation before the cancellation period expires.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.